In case you are confused about using an electric toothbrush of Fairywill, here we listed some common problems for your reference. 

Common Problems:

1. How to pick a suitable toothbrush/ head?

Various electric toothbrush models are available on Fairywill’s website, you are able to view all products on our website, or contact with our team members online. 

If you had a Fairywill toothbrush already, you can look for some compatible heads on our website.

Moreover, you are able to send us a quick message on Facebook/Twitter/Instagram by searching Fairywillcare. We are glad to receive your feedback.

2. How often should I change a new electric toothbrush head?

Suggested 3 months to change a new one, or it could be shorter according to your actual bristle situation.

Fairywill’s electric toothbrush base has 1 Year Warranty, generally, the life span could be 3-5 years.

3. How can I change a new toothbrush head?

This is a simple process:

Please hold the toothbrush base firmly, grab the neck, and pull out of the toothbrush head. ( According to the other different models, you may need to switch). Then you can change a new toothbrush head.4. How can I use the electric toothbrush correctly?

Just let it gently glide over your teeth, do not scrub. Fairywill's electric toothbrush will always achieve a thorough cleaning of the teeth, gums, and the seemingly unreachable areas of the mouth.  

Every time you brush high-frequency sound waves efficiently and effectively remove contaminants from the surfaces and in the crevices of your teeth and gums cleaning the inter-dental areas.

Our teeth are divided into four quadrants: the Upper side, lower side, the left side, and the right side, as noted by the Stomatology. Internal 2-minute smart timer, which is set for two minutes of brushing that pauses every 30 seconds to remind you to change areas of the mouth so you will target all 4 quadrants equally, all to help you gain the dentist recommended brushing habit and make sure every area is cleaned well.

You can choose the appropriate mode that best suits your dental needs to help care for your gums and teeth.

5. What are the Benefits of an Electric Toothbrush?

Coffee Stains? Sensitive Gums? Inter-dental stains? These are no longer problems, because of Fairywill's Electric Toothbrush.

Overall it cleans More Thoroughly, Efficiently and Faster than Other Cleaning Methods. In addition. Some other benefits are minimal power consumption and removal of various contaminates without harsh scrubbing.

6. Why does my electric toothbrush make my gums bleed?

Used properly, an electric toothbrush should not hurt your gums or enamel but instead promote overall oral health. You may not notice if you‘re brushing too hard when you use a manual one, while Electric toothbrush allows you to customize your brushing to your own needs with a choice of different modes.

If you have any other problems, please don't hesitate to send us a message.

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